Policies and Procedures
NOTE: See policy statement - a
reminder for ferry passengers.
Vallejo Baylink is a regional transportation service of the City of Vallejo,
operated with four 34-knot ferries. Departures
run to and from San Francisco with departures from three terminals: Vallejo
Ferry Terminal, SF Ferry
Building and Fisherman's Wharf (Pier
41) in San Francisco. Vallejo Baylink provides ferry service every day
of the year except for the following holidays: New Year's Day, Thanksgiving
Day and Christmas Day. Ferries depart on time in accordance with a reliable
weekday and weekend/holiday schedules. Ferry
Capacity is limited to 320 passengers on the INTINTOLI and MARE ISLAND and
SOLANO, and 267 on the VALLEJO. Seating is provided on a first come - first
Route 200 Vallejo Baylink Bus
The Route 200 Vallejo Baylink Bus
services Vallejo Ferry Terminal
and the San Francisco Ferry
Building. The Route 200 picks up on the Embarcadero in San Francisco.
There is a Route 200 bus stop sign located between the San Francisco Ferry
Building and the restaurant located at Pier 1; just north of the Ferry Building
along the curb near the pay parking lot entrance. Ride time on the bus is
approximately 60 minutes each way.
Groups and Reservations
Ferry seating is provided on a first come - first served basis and ferry capacity
is limited to 320 passengers on the INTINTOLI and MARE ISLAND and SOLANO,
and 267 on the VALLEJO. While Vallejo Baylink does not take reservations,
we will help coordinate the best time of travel for your organized group.
Please note that to receive a group rate discount group
requests of 15 or more people must be processed by Baylink, and paid-in-full
at least 72 hours prior to your sailing.
Parking & Ticket Collection
Arrive early to allow enough time to find
parking and buy your ticket before boarding the ferry. All tickets will
be inspected before passengers are allowed to board all Baylink ferries and
buses. Vallejo Baylink Management asks that all riders cooperate fully with
the ticket verification procedure.
For many years we have followed an informal protocol of arriving at the Vallejo
dock and dropping our belongings to hold our place in line. As you know, however,
times have changed. Coast Guard security policies have been established and
dictate that unattended bags will be confiscated as a security risk. If security
procedures are not followed, incoming ferries will not be allowed to dock,
Vallejo Baylink will face serious fines, and customers will not be able to
retrieve unattended bags. If you frequent Mugg's coffee shop or the Vallejo
Terminal ticket office, please do not leave bags unattended. Thank you for
Subject to capacity limitations, bikes
are welcomed and encouraged.
In accordance with California State Alcoholic Beverage Control (ABC) rules,
only alcoholic beverages (liquor, wine, beer) purchased onboard may be consumed
onboard. Opening or consuming alcoholic beverages purchased elsewhere is strictly
forbidden. Vallejo Baylink will not serve passengers who appear to be intoxicated.
Alcohol will not be served on trips that return to Vallejo from AT&T Park
after Giants baseball games.
Service animals are allowed onboard the ferry when accompanied by a person
whose disability requires use of the animal. Pets are also allowed on all
City of Vallejo ferries and buses in accordance with the pet
and service animal policy.
The City of Vallejo has in place a Title VI Complaint Procedure, which outlines
a process for local disposition of Title VI complaints and is consistent with
guidelines found in Chapter XI of the Federal Administration Circular 4702.IA,
effective May 14, 2007. The complaint procedure has five steps. View the City
of Vallejo Complaint Procedure
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